Privacy Policy

At Marinelys Babysitting Center & Home Care Services, protecting the safety, privacy, dignity, and well-being of every child and family is fundamental to everything we do. We understand that parents and guardians place significant trust in us by sharing personal and sensitive information, and we are committed to protecting that trust through responsible information management and strict confidentiality practices.
We collect and process personal information only to the extent necessary to provide safe, professional, and personalised childcare services. This may include information relating to parents, guardians, authorised contacts, and children, such as names, contact details, medical information, allergies, dietary requirements, medications, developmental needs, behavioural information, daily routines, emergency contacts, authorised pick-up persons, and any additional care instructions required to support the child's health, safety, and well-being.
All personal and child-related information is handled as strictly confidential. Access is restricted exclusively to authorised Marinelys employees, babysitters, supervisors, management personnel, or carefully selected service providers who require the information to perform their professional responsibilities. Every member of our team is expected to maintain the highest standards of confidentiality and to use personal information solely for legitimate operational purposes associated with delivering our childcare services.
Marinelys has implemented appropriate administrative, organisational, and technical safeguards to help protect personal information from unauthorised access, disclosure, misuse, alteration, loss, theft, or destruction. Our privacy and security procedures are reviewed regularly to ensure that confidential information continues to be managed in accordance with recognised industry practices and applicable legal requirements.
We do not sell, rent, lease, trade, or otherwise commercially disclose personal information relating to our clients or the children in our care. Information will only be shared when it is reasonably necessary to deliver our services, with the consent of a parent or legal guardian where appropriate, to protect the health or safety of a child or another individual, or where disclosure is required by applicable laws, court orders, regulatory authorities, or other lawful governmental requests.
Photographs, videos, or other visual recordings of children will only be captured, used, or shared in accordance with our internal policies and any applicable consent requirements. Where parental or guardian consent is required, families will have the opportunity to approve or decline the use of such materials. Any approved photographs or recordings will always be handled responsibly and respectfully.
Where CCTV systems operate within our childcare facilities, they are used solely to support the safety, security, and protection of children, parents, visitors, employees, and company property. CCTV recordings are treated as confidential records and may only be accessed by authorised personnel. Footage may be reviewed for safety monitoring, incident investigations, security purposes, or where disclosure is required under applicable laws or by competent authorities. Parents and legal guardians play an important role in maintaining the accuracy of their child's records. We encourage families to promptly notify us of any changes to medical conditions, allergies, medications, emergency contacts, authorised collection arrangements, or other information that may affect the safe delivery of our childcare services.
Although Marinelys applies comprehensive security measures to protect personal information, no method of electronic transmission, cloud storage, or digital communication can guarantee absolute security. Nevertheless, we are committed to taking all reasonable and appropriate precautions to minimise risks and to continuously improve our information security practices.
Our duty of confidentiality continues beyond the completion of our services. Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve legitimate disputes, maintain appropriate business records, and protect the legal rights and interests of our clients, employees, and organisation. Once information is no longer required, it is securely deleted, destroyed, or anonymised in accordance with our data retention procedures.
Through our commitment to confidentiality, privacy, and responsible information management, Marinelys strives to provide a safe, secure, respectful, and trustworthy childcare environment where children can learn, play, and grow with confidence, while giving parents complete peace of mind that their family's personal information is protected with the highest standards of care, integrity, and professionalism.

At Marinelys Babysitting Center & Home Care Services, we respect your privacy and are committed to ensuring that you have appropriate rights regarding your personal information, subject to applicable laws and regulatory requirements.

Depending on the circumstances and where permitted by law, you may have the right to:

• Request access to the personal information we hold about you or your child.
• Request correction or updating of any inaccurate, incomplete, or outdated personal information.
• Request the deletion of your personal information where it is no longer required or where deletion is permitted by applicable law.
• Withdraw your consent to the processing of your personal information where processing is based on your consent, subject to any legal or contractual obligations.
• Request the restriction or limitation of the processing of your personal information where permitted by applicable law.
• Raise any questions, concerns, or complaints regarding how your personal information is collected, used, stored, shared, or protected.
• Contact Marinelys to exercise your privacy rights or to obtain further information about our privacy practices.

We will carefully review all requests and respond within a reasonable timeframe in accordance with applicable laws, regulatory requirements, and our legal obligations. Please note that certain requests may be limited where we are legally required to retain or process personal information for childcare, safeguarding, contractual, regulatory, or other lawful business purposes.

At Marinelys Babysitting Center & Home Care Services, we recognise that the privacy and protection of children's personal information require the highest level of care and responsibility. Where consent is required by applicable law, we will collect, use, process, disclose, or otherwise handle personal information relating to a child only with the consent of the child's parent or legal guardian, unless otherwise permitted or required by applicable law.
Parents and legal guardians are responsible for ensuring that the information provided to Marinelys is accurate, complete, and up to date. They may update or withdraw their consent where legally permitted, subject to any legal, regulatory, safeguarding, or contractual obligations that require us to retain or continue processing certain personal information.
Marinelys is committed to handling all children's personal information with the highest standards of privacy, confidentiality, security, and professionalism, ensuring that such information is used solely for legitimate childcare, safeguarding, operational, and legal purposes.

At Marinelys Babysitting Center & Home Care Services, we respect the privacy, dignity, and safety of every child and family. From time to time, we may capture photographs, videos, reels, or other visual media during childcare activities, educational programs, celebrations, events, and special occasions to showcase our services, highlight children's activities, and create memorable moments.
Before publishing or sharing any identifiable photograph, video, reel, or other visual media featuring a child on our official website, social media platforms, or promotional materials, Marinelys will first request permission from the child's parent or legal guardian through our official WhatsApp communication. Consent provided through WhatsApp will be treated as the parent's or legal guardian's official authorisation. No separate consent form or signed agreement is required unless otherwise required by applicable law.

Parents or legal guardians may:

• Approve the use of their child's photographs, videos, reels, or other visual media.
• Decline the request without providing any reason.
• Withdraw previously granted permission at any time by notifying Marinelys through WhatsApp or in writing. Upon receiving your request, Marinelys will not use your child's photographs, videos, reels, or other visual media in any future publications.

Choosing not to provide consent will not affect the childcare services provided by Marinelys in any way. We fully respect every parent's or legal guardian's decision. Where permission has been granted, Marinelys may use approved photographs, videos, reels, or other visual media on our official website, Facebook, Instagram, YouTube, WhatsApp Business, and other official social media platforms for promotional purposes.
We are committed to ensuring that all published content is respectful, appropriate, and protects the dignity, privacy, and safety of every child. We will not intentionally publish a child's full name, residential address, medical information, or other sensitive personal information together with photographs, videos, or reels.
If a parent or legal guardian later changes their decision, or if any photograph, video, reel, or other visual media is mistakenly published without the appropriate WhatsApp permission, Marinelys will promptly review the matter and make every reasonable effort to remove or correct the content from our official digital platforms as soon as reasonably practicable. We appreciate parents bringing such matters to our attention and are committed to resolving them promptly, professionally, and respectfully.
Where permission has not been provided, Marinelys will take reasonable steps to ensure that the child does not appear in photographs, videos, reels, or other visual media used for promotional or public purposes.
Marinelys may also use photographs, videos, or recordings that do not identify any individual child, such as images of our facilities, activities, decorations, staff, or group settings where no child can be reasonably identified, in accordance with applicable laws and recognised privacy best practices.

At Marinelys Babysitting Center & Home Care Services, protecting the privacy, confidentiality, and security of your personal information is one of our highest priorities. We are committed to handling all personal information responsibly and implementing appropriate safeguards to ensure that your information remains protected throughout its collection, use, processing, storage, sharing, and transfer.
To support the delivery of our childcare services, business operations, customer communication, record management, website functionality, data backup, and information security, Marinelys may use trusted and secure cloud-based systems, technology platforms, and carefully selected third-party service providers.
Your personal information may be processed, stored, transmitted, or accessed within the United Arab Emirates or, where necessary and permitted by applicable laws, through secure systems or service providers located in other countries. Regardless of where your personal information is processed or stored, Marinelys implements appropriate administrative, technical, organisational, contractual, and security safeguards to protect it against unauthorised access, disclosure, alteration, misuse, loss, theft, or destruction.
We take reasonable steps to ensure that any third-party service providers handling personal information maintain appropriate standards of privacy, confidentiality, and information security consistent with applicable legal and regulatory requirements. All personal information entrusted to Marinelys is treated as strictly confidential and is accessed only by authorised personnel who require such information to perform their professional responsibilities. We do not sell, rent, lease, or trade personal information to third parties for marketing or commercial purposes.
By using our website or engaging our services, you acknowledge that your personal information may be collected, processed, stored, shared, or transferred as described in this Privacy Policy. Marinelys remains committed to ensuring that all personal information is handled securely, confidentially, and in accordance with applicable laws, recognised industry best practices, and our commitment to protecting the privacy and trust of every child, parent, guardian, and family we serve.

At Marinelys Babysitting Center & Home Care Services, protecting your privacy is a fundamental part of our commitment to every child and family we serve. We are committed to:

• Protecting the privacy, confidentiality, and security of all personal information entrusted to us.
• Collecting only the personal information that is necessary to provide safe, professional, and high-quality childcare services.
• Processing personal information fairly, lawfully, transparently, and only for legitimate business purposes.
• Maintaining appropriate administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
• Restricting access to personal information to authorized employees, management, and trusted service providers who require it to perform their professional responsibilities.
• Treating all information relating to children with the highest level of confidentiality and care.
• Using personal information only for purposes directly related to the delivery, administration, improvement, and support of our childcare services.
• Respecting the privacy rights of parents, guardians, children, website visitors, and all individuals who interact with Marinelys.
• Being transparent about how we collect, use, store, share, and protect personal information.
• Regularly reviewing and improving our privacy policies, security measures, and internal procedures to align with industry best practices and applicable legal requirements.
• Retaining personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations.
• Never selling, renting, leasing, or trading your personal information to third parties for marketing or commercial purposes.
• Sharing personal information only when necessary to provide our services, protect the health or safety of individuals, comply with legal obligations, or with your consent where required.
• Continuously promoting a culture of privacy, confidentiality, accountability, and trust across our organization.

Our commitment to privacy reflects our dedication to providing every child and family with a safe, secure, respectful, and trustworthy childcare experience.

Marinelys Babysitting Center & Home Care Services may update, revise, amend, or replace this Privacy Policy from time to time to reflect changes in our business operations, childcare services, website features, technologies, legal obligations, regulatory requirements, or industry best practices.
Whenever this Privacy Policy is updated, we will publish the latest version on our website together with the revised Effective Date and Last Updated date. Unless otherwise specified, all changes will become effective immediately upon publication.
We encourage all parents, guardians, clients, website visitors, and users of our services to review this Privacy Policy periodically to remain informed about how we collect, use, protect, store, and disclose personal information. Where required by applicable laws or where significant changes materially affect your privacy rights, we may provide additional notice through our website, email, WhatsApp, or other appropriate communication channels before such changes become effective.
Your continued access to our website or continued use of our childcare services after the updated Privacy Policy has been published constitutes your acknowledgement and acceptance of the revised Privacy Policy. If you do not agree with any part of the updated Privacy Policy, you should discontinue using our website and services and contact us if you require further information regarding our privacy practices or the handling of your personal information.
Marinelys Babysitting Center & Home Care Services remains committed to maintaining transparency, protecting the privacy and confidentiality of your personal information, and ensuring that our privacy practices continue to comply with applicable laws while upholding the highest standards of professionalism, integrity, security, and trust.

At Marinelys Babysitting Center & Home Care Services, maintaining the confidentiality of personal information is a fundamental responsibility of every employee, babysitter, supervisor, manager, contractor, and authorised representative.

To ensure the highest standards of privacy and information security:

• Every employee, babysitter, supervisor, manager, contractor, and authorised representative is required to sign a confidentiality agreement or confidentiality undertaking as a condition of their employment or engagement with Marinelys.
• Access to personal information is strictly limited to authorised personnel who require such information to perform their professional duties and responsibilities.
• Regular privacy, confidentiality, and data protection training is provided to employees to ensure they understand their responsibilities and comply with our internal policies, procedures, and applicable legal requirements.
• Employees are required to handle all client, child, employee, and company information with the highest level of confidentiality, professionalism, and integrity at all times.
• Personal information may only be accessed, used, or disclosed for legitimate business purposes directly related to the delivery and administration of our childcare services.
• Any unauthorised access, disclosure, misuse, alteration, or handling of confidential information is treated seriously and may result in disciplinary action, up to and including termination of employment or engagement, and where applicable, legal or regulatory action.
• The obligation to maintain confidentiality continues even after an employee's employment, contract, or association with Marinelys has ended.

Through these measures, Marinelys is committed to fostering a strong culture of privacy, accountability, and trust, ensuring that all personal information entrusted to us is protected with the highest standards of care and professionalism.

At Marinelys Babysitting Center & Home Care Services, the safety, security, and well-being of every child, parent, guardian, visitor, employee, and company property are of paramount importance. To help maintain a safe, secure, and professionally monitored childcare environment, Closed-Circuit Television (CCTV) surveillance systems may be installed and operated within designated areas of our childcare facilities.
Our CCTV systems are implemented solely for legitimate safety, security, and operational purposes and are not intended to unreasonably interfere with the privacy of any individual. CCTV cameras are positioned responsibly and are not installed in areas where individuals have a reasonable expectation of privacy, such as toilets, changing rooms, or other private facilities.

CCTV recordings may be used for the following purposes:-

• Protecting the safety, welfare, and well-being of children entrusted to our care.
• Maintaining a safe and secure environment for parents, guardians, visitors, employees, and contractors.
• Supporting the prevention, detection, and investigation of accidents, incidents, misconduct, theft, vandalism, or other security-related matters.
• Assisting in the investigation and resolution of complaints, disputes, or safeguarding concerns.
• Protecting Marinelys property, equipment, and business assets.
• Monitoring compliance with internal safety procedures, operational policies, and childcare standards.
• Supporting emergency response and incident management when necessary.
• Assisting authorised law enforcement agencies or regulatory authorities where disclosure is legally required.
• Complying with applicable legal, regulatory, insurance, or licensing requirements.

Confidentiality of CCTV Footage :-

All CCTV recordings are treated as highly confidential and are handled with the same level of care as other sensitive personal information. Marinelys is committed to ensuring that:

• Access to CCTV footage is strictly restricted to authorised management personnel and individuals who have a legitimate business or legal need to review the recordings.
• CCTV footage is protected against unauthorised access, copying, alteration, disclosure, misuse, or distribution.
• CCTV recordings will not be released, shared, published, or disclosed to third parties except where required by applicable law, a lawful court order, regulatory authority, law enforcement agency, or where necessary to protect the safety, rights, or interests of children, parents, employees, visitors, or Marinelys.
• CCTV footage will not be used for marketing, promotional activities, or any purpose unrelated to safety, security, operational management, or legal compliance.
• CCTV recordings are retained only for the period reasonably necessary to fulfil their intended purpose or to comply with applicable legal or regulatory obligations, after which they are securely deleted or overwritten in accordance with our data retention procedures.

Your Privacy :-

By entering the premises of Marinelys Babysitting Center & Home Care Services, you acknowledge that CCTV surveillance may be in operation for safety and security purposes. While we strive to maintain a secure environment through the responsible use of CCTV technology, we remain committed to respecting the privacy and dignity of every child, family, visitor, and employee.
Our CCTV practices are designed to balance the need for security with the protection of individual privacy, ensuring that all recordings are managed responsibly, ethically, and in accordance with applicable laws and recognised privacy best practices.

Marinelys Babysitting Center & Home Care Services uses cookies and similar website technologies to enhance your browsing experience, improve the functionality and security of our website, analyse website performance, and provide a more efficient and user-friendly online experience.
Cookies are small text files that are stored on your computer, mobile device, or other internet-enabled device when you visit our website. These technologies help us recognise your device, remember your preferences, understand how visitors use our website, and maintain the security and reliability of our online services.

Our website may use the following types of cookies and similar technologies:

• Essential Cookies: Required for the proper operation of our website, including page navigation, security features, online forms, and access to essential website functions.
• Analytics Cookies: Used to collect anonymous statistical information about how visitors interact with our website, helping us understand website performance and improve our services and user experience.
• Functional Cookies: Remember your preferences and settings, such as language or other website customisations, to provide a more personalised browsing experience.
• Security Cookies: Help protect our website against fraudulent activity, unauthorised access, spam, cyber threats, and other security risks while maintaining the integrity and safety of our online services.

Most web browsers automatically accept cookies; however, you may choose to disable, restrict, or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality, performance, or availability of some features and services on our website.
By continuing to use the Marinelys website without changing your browser settings, you acknowledge and agree to our use of cookies and similar technologies as described in this Privacy Policy.

This Privacy Policy shall be governed by, construed, and interpreted in accordance with the applicable laws and regulations of the United Arab Emirates. Any matters relating to the collection, use, processing, storage, disclosure, or protection of personal information shall be subject to the laws of the United Arab Emirates and any other applicable legal or regulatory requirements.
Any dispute, claim, or legal proceeding arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.
Marinelys Babysitting Center & Home Care Services is committed to conducting its business and handling personal information in compliance with all applicable legal, regulatory, licensing, and safeguarding requirements to ensure the privacy, confidentiality, and security of the personal information entrusted to us.

At Marinelys Babysitting Center & Home Care Services, we are committed to protecting the privacy, confidentiality, and security of all personal information entrusted to us by parents, guardians, children, website users, employees, and other individuals who interact with our services.
By accessing our website or using our childcare services, you acknowledge and agree that Marinelys may collect, use, store, process, and disclose personal information in accordance with our Privacy Policy and these Terms and Conditions. All personal information is collected solely for legitimate business purposes, including the provision of childcare services, booking management, customer support, billing, safety, security, regulatory compliance, and the continuous improvement of our services.
Information relating to children, including medical conditions, allergies, medications, dietary requirements, developmental needs, emergency contacts, daily routines, behavioural information, and other sensitive information, will be handled with the highest level of confidentiality and accessed only by authorised personnel who require such information to safely perform their professional responsibilities.
Marinelys maintains appropriate administrative, technical, and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, theft, or destruction. While we implement reasonable security measures, no method of electronic transmission or electronic storage can be guaranteed to be completely secure. We do not share personal information to third parties for marketing or commercial purposes. Personal information may only be disclosed where necessary to provide our services, with your consent where applicable, to protect the health or safety of a child or another individual, or where required by applicable laws, regulations, court orders, or lawful requests from government or regulatory authorities.
Where CCTV surveillance is operated within our childcare facilities, recordings are maintained solely for safety, security, safeguarding, incident investigations, and legal compliance. CCTV footage is treated as confidential and may only be accessed by authorised personnel or disclosed where permitted or required by law.
Parents and guardians are responsible for ensuring that all information provided to Marinelys is accurate, complete, and up to date. Any changes relating to contact information, medical conditions, allergies, medications, emergency contacts, or authorised pick-up persons should be communicated to us promptly to help ensure the continued safety and well-being of the child.
All employees, babysitters, supervisors, management personnel, contractors, and authorised representatives of Marinelys are required to maintain strict confidentiality regarding all client, child, and company information obtained during the course of their duties. This obligation remains in effect even after their employment or engagement with Marinelys has ended. By continuing to access our website or use our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including our Privacy and Confidentiality practices, and consent to the collection, use, storage, and protection of your personal information as described in our Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, the collection, use, storage, disclosure, or protection of your personal information, or if you wish to exercise your privacy rights, please contact Marinelys Babysitting Center & Home Care Services. We are committed to responding to all privacy-related enquiries promptly, professionally, and in accordance with applicable laws and regulations.

Marinelys Babysitting Center & Home Care Services

Address: Ground Floor, Retail Units R11 & R12, Goldcrest Executive, Cluster C, Jumeirah Lakes Towers (JLT), Dubai, United Arab Emirates Telephone: Toll Free: 800BABYCARE (80022292273) Mobile: +971563740375 Email: info@marinelysuae.com Website: www.marinelysuae.com Business Hours: Monday to Saturday: 7:00 AM – 10:00 PM Sunday: 10:00 AM – 10:00 PM We value your trust and are committed to protecting your privacy. If you believe your personal information has been handled improperly, or if you have any questions regarding our privacy practices, we encourage you to contact us. We will review your enquiry and make every reasonable effort to respond as promptly as possible.